Use case — Ongoing
Alert review and suspicious activity reporting
From alert to escalation to filed report, in one trail.
The problem
Investigations that live in email and spreadsheets cannot show who decided what, when, or on what evidence.
Modules used
Case management
Reporting
Evidence export
Audit trail
The flow
What runs, in order
Each step is an independently configurable module with its own result on the decision object.
- 1
Step 1
Alerts queued with severity, owner, and SLA
- 2
Step 2
Investigator notes and attachments held on the case
- 3
Step 3
Four-eyes escalation before a reportable outcome is confirmed
- 4
Step 4
Report package exported with the full evidence chain
Outcome
What the team is left holding
A defensible file per investigation, exportable on request.
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