Use case — Onboarding
No-code verification links
Send a verification without shipping any code.
The problem
Relationship managers and onboarding staff need to verify a single customer today, not next sprint.
Modules used
Journey builder
Case management
White label
The flow
What runs, in order
Each step is an independently configurable module with its own result on the decision object.
- 1
Step 1
Journey selected in the console and a shareable link generated
- 2
Step 2
Link sent by email or messaging, opened on the customer's own phone
- 3
Step 3
Result lands in the same queue as API-created sessions
Outcome
What the team is left holding
Verification available to non-technical teams from day one.
Related
More onboarding use cases
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