Platform · Case management
Alert queues, four-eyes review, escalation paths, SLA timers, and an immutable trail of who decided what, on which evidence, under which rule version.
What it checks
No bundled black box. Each check is listed, configurable, and visible in the decision it produced.
KYC, KYB, screening, and transaction alerts in a single prioritised queue instead of four vendor dashboards and an inbox.
Maker-checker enforced by role, with configurable thresholds for which decisions require a second approver.
Route to EDD, compliance officer, or MLRO based on risk band, customer type, or triggered rule.
Age and breach tracking per queue and per analyst, with reporting for your internal targets — the turnaround your license requires.
Append-only history of every view, note, decision, and configuration change, exportable for inspection.
Granular permissions separating analysts, reviewers, administrators, and read-only auditors.
How it runs
The same sequence whether you call the API directly or use the hosted flow.
Any non-cleared decision opens a case with the evidence, score breakdown, and customer history already attached.
Cases are assigned by rule or claimed from the queue; notes and requested documents stay on the record.
The decision goes to a second pair of eyes where policy requires it, with the reviewer unable to approve their own work.
Outcome, reason code, and full trail are retained and exportable for audit or regulatory request.
Entries are append-only and exportable as evidence
Modules
Each one is a separate module you can switch on, order, threshold, or skip inside a journey.
The surfaces around the checks: journey builder, case management, reporting, evidence export, and the audit trail.
journey_builderComposes modules into an ordered journey with branching: run this check only if that one flags, escalate to enhanced due diligence on a risk band, skip a step for a low-risk segment.
risk_engineWeighted, explainable scoring across every signal produced in the journey. Each score shows the contributing factors and the policy version that produced it.
case_managementAlert queues, assignment, four-eyes approval, escalation paths, notes, and a full decision history for every customer and every alert.
reportingAssembles the case narrative, evidence, and decision history into the workpaper an analyst files with the relevant financial intelligence unit.
audit_trailAppend-only record of every check, decision, override, policy change, and export — who, what, when, and under which policy version.
evidence_exportProduces a decision PDF or evidence bundle per case, and bulk exports to your warehouse or object storage for inspection and retention.
See the full module catalog — every KYC, KYB, AML, KYT, and platform module with its inputs and outputs.
Evidence retained
Questions
A 30-minute walkthrough with a compliance engineer, or a sandbox key in your inbox today.